Client: Honeywell Aerospace products and services are found on virtually every commercial, defense and space aircraft. The Aerospace business unit builds aircraft engines, cockpit and cabin electronics, wireless connectivity systems, mechanical components and more. Its hardware and software solutions create more fuel-efficient aircraft, more direct and on-time flights and safer skies and airports. Honeywell delivers industry-specific solutions that comprise aerospace products and services; control technologies for buildings and industry; and performance materials globally. Its technologies help aircraft, buildings, manufacturing plants, supply chains and workers become more connected to make the world smarter, safer and more sustainable.
Challenges: Inform Defense Space Electronic Systems (DSES) employees, customers and suppliers throughout an Enterprise Resource Planning (ERP) rollout. With Change and Learning Team, develop plan for ERP project, including project map and templates. Write clear and persuasive print, video, audio and electronic products, including leadership and executive messaging, to facilitate a smooth transition.
Results: Employees and suppliers were well informed, leading to a smoother ERP transition. Communications were so effective, that after the DSES rollout, xtraBrandwidth (then Amicus Business Communications) was asked to develop plug-and–play tools for ERP rollouts across Aerospace. These templates ensured consistent, focused communications across multiple sites and divisions. xtraBrandwidth went on to write and edit multiple communications projects for Honeywell DSES, Honeywell Commercial Airlines and Honeywell Sensory and Control.